Last updated: August 19, 2026

Espato ("we", "us", or "our") operates the Espato mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

• Phone Number: Used for OTP-based login via SMS.
• Location: Approximate device location to show nearby restaurant outlets and distance.
• Name: Collected when you make a table booking.
• Booking Details: Date, time, party size, table selection, and special requests.
• Preorder Information: Food items and quantities selected for preorder.
• Payment Information: Transaction details for preorder payments (processed by our payment provider; we do not store full card details).

2. How We Use Your Information

• To authenticate your identity via OTP verification.
• To display nearby outlets based on your location.
• To process table reservations and preorders.
• To send booking confirmations and updates.
• To provide customer support for your bookings.

3. SMS and OTP Verification

We use MSG91 to send OTP messages to your phone number for login verification. Your phone number is shared with MSG91 solely for the purpose of delivering the OTP. Standard message rates may apply.

4. Location Data

We request access to your device location to show nearby outlets and distance information. Location is accessed only while the app is in use and is not stored on our servers.

5. Data Storage and Security

Your authentication token is stored securely on your device using platform secure storage (iOS Keychain / Android Encrypted Preferences). All communication with our servers is encrypted. We do not store passwords.

6. Third-Party Services

• MSG91: OTP and SMS delivery.
• Payment Gateway: For processing preorder payments.

These providers have their own privacy policies governing the use of your data.

7. Data Sharing

We do not sell or rent your personal information. We share data only with service providers necessary to operate the app (OTP, payments) and when required by law.

8. Your Rights

• Request access to your personal data.
• Request deletion of your account and associated data.
• Opt out of location access at any time via device settings.

To exercise these rights, contact us at the email below.

9. Children's Privacy

Espato is not intended for users under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:
Email: support@espato.app